Contact Us
Exceptional support for exceptional trading.
At SMARTRADE, we believe exceptional support is a core part of exceptional trading. Whether you have a question, need technical assistance, or want guidance from one of our specialists, our team is here to help—quickly, professionally, and with complete transparency.
Email Support
For all inquiries, reach us at:
Our support team monitors all messages in real time during business hours and aims to respond as promptly as possible.
Submit a Support Ticket
Have a detailed question or an issue that requires tracking?
You can submit a ticket directly through our support channel. Each ticket receives a unique reference number, allowing you to:
- ▸Track progress
- ▸Receive updates
- ▸Communicate directly with the assigned support specialist
- ▸Ensure your request is resolved efficiently
We prioritize tickets based on urgency, so you always receive the fastest resolution possible.
What You Can Expect From Us
- ▸Fast, reliable responses
- ▸Clear and friendly communication
- ▸Experienced specialists handling every request
- ▸Full confidentiality and secure handling of your information
- ▸Step-by-step support for both technical and trading-related questions
Whether you're a new client or a long-time trader, our team is dedicated to providing a smooth and supportive experience every time you reach out.
We're Here to Help
No matter the question—big or small—our support team is ready.
Your success and peace of mind are important to us, and we're committed to delivering the kind of service that reflects the quality and professionalism of SMARTRADE.