Cookie Policy

Last Updated: November 3, 2025

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide information to website owners, and enhance user experience.

SmarTrade Trading Investment ("SmarTrade," "we," "our," or "us") uses cookies and similar tracking technologies on our platform to improve your experience, analyze usage, and provide personalized services.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for the platform to function properly. They enable core functionality such as security, authentication, and session management.

Examples: Login session cookies, security tokens, load balancing cookies

Duration: Session or up to 1 year

Can be disabled: No (required for platform operation)

2.2 Functional Cookies

These cookies remember your preferences and settings to provide a personalized experience.

Examples: Language preference, currency selection, theme settings, trading pair favorites

Duration: Up to 2 years

Can be disabled: Yes (may impact user experience)

2.3 Analytics Cookies

These cookies help us understand how visitors interact with our platform by collecting anonymous information about page visits, traffic sources, and user behavior.

Examples: Google Analytics, custom analytics tools

Duration: Up to 2 years

Can be disabled: Yes

2.4 Marketing Cookies

These cookies track your browsing activity to deliver relevant advertisements and measure campaign effectiveness.

Examples: Ad platform pixels (Facebook, Google Ads), retargeting cookies

Duration: Up to 1 year

Can be disabled: Yes

3. Other Tracking Technologies

3.1 Web Beacons (Pixels)

Small graphic images embedded in web pages and emails to track user behavior and campaign performance.

3.2 Local Storage

Browser storage that allows us to save data locally on your device for faster loading and offline functionality.

3.3 Session Storage

Temporary storage that maintains state during your browsing session and is deleted when you close your browser.

4. How to Manage Cookies

4.1 Browser Settings

Most browsers allow you to control cookies through settings:

  • Chrome: Settings > Privacy and security > Cookies
  • Firefox: Options > Privacy & Security > Cookies
  • Safari: Preferences > Privacy > Cookies
  • Edge: Settings > Privacy > Cookies

4.2 Cookie Consent Manager

When you first visit our platform, you'll see a cookie consent banner allowing you to accept or customize cookie preferences. You can change these preferences anytime through our Cookie Settings page.

4.3 Opt-Out Links

5. Impact of Disabling Cookies

Disabling certain cookies may affect your experience:

  • You may need to log in repeatedly
  • Your preferences and settings won't be saved
  • Some features may not function properly
  • Charts and trading tools may load slower
  • You may see less relevant content

Note: Essential cookies cannot be disabled as they are required for platform security and basic functionality.

6. Third-Party Cookies

We may use third-party services that set their own cookies:

  • Payment Processors: Stripe, PayPal
  • Analytics: Google Analytics, Mixpanel
  • Support: Intercom, Zendesk
  • Security: Cloudflare, reCAPTCHA

These third parties have their own privacy policies. We recommend reviewing their policies to understand how they use cookies.

7. Updates to This Policy

We may update this Cookie Policy to reflect changes in technology or regulations. The "Last Updated" date at the top indicates when the policy was last revised. We encourage you to review this policy periodically.

8. Contact Us

If you have questions about our use of cookies, contact us:

Email: privacy@SmarTradetrading.com